Responsible Gaming Policy at PINOYPERYA

Commitment to Safe and Ethical Gaming

At PINOYPERYA, we are committed to ensuring a safe and responsible environment for all our players. Our Responsible Gaming Policy is designed to provide a secure and ethical gaming experience while preventing gambling-related problems. We take this responsibility seriously and implement various measures to uphold our commitment.

Features of Our Responsible Gaming Policy

1. Age Verification:

   • To prevent underage gambling, we strictly enforce a 21+ age policy. All players must verify their age upon registration.

2. Self-Exclusion and Time-Outs:

   • Players can opt for self-exclusion or take a time-out to take a break from gambling. These tools help manage gambling habits and prevent addiction.

3. Deposit and Loss Limits:

   • We allow players to set their own deposit and loss limits over a specified period. This control helps players budget their spending and play within their limits.

4. Reality Checks and Notifications:

   • Regular reality checks notify players of the duration of their gaming sessions, providing an opportunity to make conscious decisions about continuing to play.

5. Access to Transaction History:

   • Players have access to their detailed transaction and gaming history to track their spending and gaming behavior.

6. Training and Resources:

   • Our customer support team is trained to identify signs of problem gambling and provide necessary assistance. We also offer educational resources to help players understand the risks of gambling.

7. Collaboration with Treatment Organizations:

   • We collaborate with organizations that provide support and treatment for gambling addiction, offering resources and referrals for those in need.

How to Access Responsible Gaming Tools

• Account Settings: Log into your PINOYPERYA account and navigate to the account settings where you can find various responsible gaming tools.

• Customer Support: Contact our support team via live chat, email, or phone for assistance in setting limits, self-excluding, or accessing professional help.

Our Commitment to Continuous Improvement

PINOYPERYA continually reviews and enhances our responsible gaming practices to ensure they effectively support our players' needs. We strive to innovate and implement best practices in responsible gaming across our platform.

Seeking Help

If you or someone you know is struggling with gambling issues, we urge you to seek help. Information on support services is available on our platform, and our customer support team can provide immediate assistance and referrals.